Client Stories

A tier 1 investment bank needed to rewrite their app-store client application as the system was critical for client-facing operations. It was a platform launching different e-commerce services and applications independently and was installed in thousands of their clients’ desktops. The existing system was too slow, and its poor back-end resilience meant that customers couldn’t rely on the bank’s services.

The replacement system is now live in production and offers significant competitive advantages for the bank’s end-users:

• Desktop applications are as easily and securely released as a web application, but with all the power and additional features of a desktop application
• Installations and migrations are easy and fast and don’t require admin rights, saving end-users from having to rely on their local IT support - and different business units are launched faster through different mechanisms
• The system is highly flexible and resilient, and has an auto-update mechanism

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A leading European energy provider was directly engaging with their clients via voice-trading. They wanted to be the first gas and power provider in the country to enable their clients to view and trade on firm prices over the web.

Adaptive took care of all the aspects of the delivery, including business analysis, architecture and technical design, user experience, visual design, the user interface, back-end development, testing and integration.

The resulting e-trading platform gives their clients access to 24/7 liquidity, significantly reduces their cost to accessing the markets, and lowers operational costs and risks by automating post-trade processes. When the clients hit a price, the platform handles all the trade acceptance logic, including the integration with the central credit check systems and places a fill-or-kill order. Moreover, the platform is easily extensible, has a resilient back-end, is cloud-hosted and has a two-factor authentication with password change and reset workflows.

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A tier 1 bank saw a business opportunity within FX structured products, and wanted to offer a new service on its e-commerce platform. Success hinged on delivering rapidly, before trading peaked at the start of the year. Added to this quick time-to-market delivery requirement, the project was functionally complex and needed multiple integration points with existing systems.

With a team of only four consultants, Adaptive completed the development and production within four months. The application uses the bank’s internal frameworks and third-party products, and its multiple features include date calculation services, credit check systems, and pricing engines. The back-end systems are highly resilient; and flexible and intuitive sales and client user interfaces have enabled the bank to calibrate the behaviour to the exacting needs of users.

A key factor for the successful delivery was that each consultant on this project had deep experience with very similar functional and technical architectures. As a result, the bank benefited from clean modelling of the problem and getting it right first time without the need for technical spikes. Adaptive directly supported the application and trained the bank’s global support team until the application was handed over to the bank.

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Adaptive was engaged by a tier 1 investment bank interested in linking together disparate parts of their client-facing e-commerce platform to deliver customised trade propositions based on a tailored view of their customer’s positions.

Within only four months, Adaptive performed the development and integrated the existing systems and functionality to enable a new workflow that proved to be a major revenue generator for the bank. The interoperability technology became a core part of their e-commerce platform, enabling the bank to link many disparate components and hence gain an excellent return on their existing technology investment.

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